HOPEWELL FAMILY CARE

Insurance & Payment

ADDRESS

5045 Old Hickory Blvd #203
Hermitage, TN, 37076
United States

MAIN OFFICE

Tel: 615-933-3633
Fax: 615-823-6889
office@hopewellfamilycare.com

  • AETNA (all networks)
    Anthem (all networks)
    BlueCross BlueShield (excluding networks E and L)
    Cigna (excluding the Connect network)
    Humana (all networks)
    Oscar (all networks)
    UMR (all networks)
    United Healthcare (all excluding Marketplace plans)
    MedBen (contact your carrier)
    Medicare Part B (in network, check with carrier for advantage plans)

    Third Party Administrators (US Health, Allied Benefits, Imagine360, etc.) (Please contact your carrier as the networks for these plans change regularly).

    We accept cash, check, and credit card for co-pay and self-pay. If you do not have insurance that we accept, self-pay applies to your clinic visit only. Prescriptions and lab fees will be submitted to your insurance.

  • Liberty (accepted with direct submission to carrier)

    Oneshare (accepted with direct submission to carrier)

    Freedom Life (accepted with direct submission to carrier)

    Solidarity (accepted with direct submission to carrier)

    Samaritan Ministries (accepted with reimbursement documents available on request)

    Medi-share (accepted with reimbursement documents available on request)

  • New Patients

    $150 (plus lab fees) for adults and children

    To establish care, call our office to schedule a wellness exam.

    Wellness/Focus/Acute Sick Visits

    $110 (plus lab fees) for children 1 and up and adults

    $95 (plus lab fees) for children under 1

    Preventative health assessment along with anticipatory guidance. For an acute sick visit: allergy symptoms, bronchitis, pink eye, sinus infection, skin conditions, flu illnesses, sore throat, etc.

    Screenings

    $17 - $70 (in addition to clinic visit fee)

    Biometric screening and consultation, blood glucose, blood pressure, rotavirus, travel consultations, strep test, etc.

    Procedures & Treatments

    $20 - $200 (in addition to clinic visit fee)

    Incision and drainage, minor cut/wound closure, earwax removal, etc.

Review our Payment Policies Here >

Billing FAQs

  • Hopewell Family Care is an integrative clinic, meaning we often draw labs that are not mandated by the ACA, in order to better understand your health. These labs are not mandated to be covered, therefore payment may vary. The only labs mandated to be paid are for cholesterol and A1C

  • Denial can happen for a number of reasons. If you would like more information as to why your specific lab bill was denied by insurance, we recommend that you upload a copy of the bill you received through your patient portal and send a message to the billing department for further information.

  • We do not directly handle claims made to insurance for Quest labs. You can find more information and update your insurance directly on their website.

  • To obtain a superbill or a claim form, please request this by sending a message to billing in the patient portal. The billing department will need to know the dates of service, patient names, document types needed (typically either superbill/itemized bill or CMS-1500/HCA), and any additional instructions.

  • Unfortunately as nutritional IVs are relatively new in medical billing and coding terms, preventative IV therapies are not a service which can be submitted to insurance.

  • HSA and FSA plans will allow payment for any item or service as long as it is recommended by a physician.

  • If you need a letter of recommendation for your health savings account you can reach out to your provider directly on your patient portal and request the needed documents. Typically in the case that the account is suspended until needed documents are provided a receipt alone will not suffice and a letter of recommendation from your provider will be requested.

  • All lab reviews are a separate service from the initial appointment or service which prompted them. As such there will be a separate charge sent to your carrier for each event. The final amount due for the follow up will be highly dependent on the length of the visit and your insurance carrier’s allowed price for the visit.

  • A list of the networks our office is contracted with can be found on the above page. Please note that to accurately provide an answer to this question you will need to know both the name of your carrier as well as the name of the particular network of your policy with that carrier.